Reference

ayowd Privacy Policy For Your Account Data

Our Privacy Policy explains what ayowd records when you open an account, sign in, browse Dragon Tiger or use DANA, OVO, GoPay and QRIS.

Clear data categoriesWallet record detailsYour request pathLocal-law wording
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ayowd ayowd Privacy Policy For Your Account Data
REQUEST HELP

Privacy Policy Support From Your Account

A clear support route helps when a Privacy Policy question concerns a login, wallet record or device detail.

Account data question Open the support path from your account menu and ask which personal details are connected with your ayowd profile. Include your linked phone number so we can match the request.
Wallet record check For DANA, OVO, GoPay or QRIS questions, provide the payment rail and transaction reference through account support. We can then explain the stored status without requesting your wallet password.
Privacy change request Ask us to correct, export or remove eligible account details through the same support route. We may first confirm account ownership before changing records or sharing a data copy.
DATA HANDLING

Inside ayowd Privacy Policy Controls

We keep this Privacy Policy practical by linking each data category to an account action you recognise.

Account details

We use your phone number and account credentials to create, secure and restore access. Verification responses help us distinguish an account owner from an unauthorised person requesting profile or payment records.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we retain rail names, references and status updates. We do not need your wallet password to answer a receipt question.

Cookies and devices

Browser cookies and device signals keep a login session working, remember settings and help identify unusual access. Clearing browser storage can sign you out and may require phone verification again.

Account security

We may check login context, device changes and verification details before discussing personal records. If your phone changes, use the account support path rather than sending credentials inside a message.

Retention period

We keep account, payment and support records only for the period needed for service operation, dispute handling, security checks and applicable obligations. After that period, records are deleted or separated where appropriate.

Your data request

You can ask what we hold, request a correction or ask whether deletion is available through account support. We confirm ownership first, then explain any local-law reason for keeping a record.

Privacy Policy Answers For ayowd Accounts

These Privacy Policy answers address the searches we expect from an Indonesia account holder before opening an account or checking a wallet record. We keep the wording direct: what we collect, why cookies appear, how payment references are used and how to send a request. If your question is not listed, use the account support route with the smallest useful set of details.

It covers account details, verification responses, device and browser signals, cookies, payment references, support messages, retention and requests to access, correct or remove eligible records.

Our Privacy Policy describes storing the selected rail, transaction reference and status for DANA or QRIS activity. Do not send a wallet password through support; it is not needed for a receipt check.

Cookies help keep your account session active and remember selected settings. Clearing them can sign you out, so your next visit may require the phone verification step before account access.

Yes. Use the account support path to request the personal details connected with your profile. We confirm account ownership, then explain the available format and any restriction that depends on local law.

Send a correction request through account support from your account menu. Tell us which field is wrong and provide the replacement detail; we may verify ownership before applying the change.

We retain payment references and status for the period needed to operate the account, investigate disputes, protect access and meet applicable obligations. The period can vary by record and local-law requirement.

It explains data handling for your Indonesia account, while access or eligibility depends on local law. If a legal requirement affects a request, support will explain the relevant reason and next step.

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